Our Quality Policy

Our Quality and Environmental Policy

Rhosus Bikes Electric Transportation Vehicles Industry and Trade Inc. ensures the continuity of customer satisfaction, product and service quality, minimizes the negative effects on the environment in all its activities, and based on fundamental human rights; In order to provide a healthy, safe working environment and protect the physical and social health of its employees, it has created and operates a written "Integrated Management System" in accordance with the requirements of ISO 9001, ISO 14001 and ISO 45001 standards.

In this context;

In the products and services we provide; To keep customer satisfaction at the highest level,
Managing customer feedback effectively,
To produce environmentally friendly, economical and sustainable products that comply with international quality standards,
Supporting the entire system with integrated ERP and CRM infrastructures,
To comply with CE Certificate and EN 15194 standard requirements in production,
Using environmentally friendly production methods,
Reducing the amount of waste and encouraging recycling by using sustainable materials,
Giving importance to information security with the Information Security Management System,
To comply with occupational health and safety standards,
To increase the competence of employees and ensure their safety through training and awareness programs,
Investing in the most modern and energy efficient infrastructure
Adopting continuous development as a principle and setting goals in this context,
Regularly reviewing production processes and workflows,
Adopting the current governance system, encouraging employee participation,
To spread quality awareness through teamwork and effective communication,
To produce quality products in cooperation with suppliers,
Continuously improving business processes by focusing on internal customers,
To value equality between men and women,
Mobility is committed to making social contributions with its products.

This quality policy is adopted and implemented by all our employees and business partners. We aim for everyone to act in accordance with the requirements of this policy and contribute to the success of our company.

This policy reflects management's commitment and is regularly reviewed and updated.

Rhosus Mobility